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	Contact HIO Group Toronto 56 The Esplanade, Suite 211 Toronto, ON M5E 1A7 t: 416.848.0740 f: 647.436.8077 HIO Group Edmonton Address: 10215-178th Street Edmonton, Alberta, T5S 1M3 t: 780-702-7218 f: 780-484-7103 HIO Group Montreal 4123 Laval Avenue, 2nd Floor Montreal, QC H2W 2J4 t: 514.501.4540 f: 647.436.8077 Email: info@hio-group.com

HIO Group: Helping healthcare organizations implement sustainable performance improvements that deliver measurable results.

HIO is a boutique management consultancy focused on helping healthcare clients implement sustainable operational improvements that deliver measurable results.

By working with you and your team through the difficulties of the implementation phase, we can ensure changes are both imbedded and deliver improvements for patients and staff.

Our approach focuses on ensuring sustainable improvement by:

		Using a structured set of Lean Six Sigma tools tailored for healthcare to improve patient access and flow, by looking at existing processes from the patient's perspective
		Focusing on measuring and improving core metrics (e.g. ED Length of Stay) and transparently sharing results across the organization
		Involving frontline staff and physicians in all aspects of improvement from solution design through to implementation
		Providing practical training and coaching to staff to ensure they have the confidence to continuously improve

We will tailor our working approach depending on your needs—often working part time over a longer period (‘long & thin’), to ensure changes are fully implemented and scaled across the organization. Contact us to find our how we can help your team.

How We Can Help: Identify the opportunities that matter and capture them in a lasting way

HIO works collaboratively, side by side with your teams. We will focus on making real physical changes and monitoring the impact, rather than providing reports. Click here to more about how we can help your organization.

How We Deliver Success: A Partnership Approach

We believe that successful transformations engage all levels of the organization—and that operational changes are not sustainable unless supported by both a performance review system that reflects the new expectations, and clinical and administrative staff that have been provided the tools and capabilities to deliver high performance. Click here to find out more.

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